Shipping Policy
Effective Date: 04-10-2024
Thank you for shopping with us at www.ezarah.com We aim to provide a seamless shopping experience, including reliable shipping services. Please review our shipping policy below.
1. Shipping Locations
We currently ship to Worldwide. If you do not see your location, please contact us at hello@ezara.com for assistance.
2. Processing Time
- Orders are typically processed within 2-3 business days.
- Please allow additional time for order processing during peak seasons or promotional events.
3. Shipping Methods
Shipping methods and availability may vary based on your location.
4. Shipping Costs
Shipping costs are calculated at checkout based on the weight of your order and the shipping method selected.
- Free Shipping: ₹2999 (India only)
5. Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. You can use this tracking number to monitor your shipment's progress.
6. Delivery Issues
While we strive for timely delivery, we cannot be held responsible for delays caused by:
- Shipping carrier issues
- Weather conditions
- Natural disasters
- Customs delays (for international shipments)
If your package is lost or damaged during transit, please contact us at hello@ezarah.com, and we will assist you in resolving the issue.
7. International Shipping
For international orders, customs fees, taxes, and duties may apply. These charges are the responsibility of the customer and are not included in the product price or shipping costs. We recommend checking with your local customs office for details.
8. Returns and Exchanges
For information about returns and exchanges, please refer to our Return & Refund Policy.
9. Contact Us
If you have any questions or concerns regarding our shipping policy, please contact us at:
- Email: hello@ezarah.com
Thank you for choosing www.ezarah.com